I was at your dealership for the first time to get an oil change, and I must say that the service department was the best I have seen around. The service manager was on the spot, no waiting. The waiting area was so nice and clean it was like being at home. I know exactly where I'm going to come for service again.
Robert G., Service Department Experience
"The biggest reason I met with Kyle Hill is he immediately answered the questions concerning price with a number, and did not try to lure me into the dealership to give me a sales pitch. He was very upfront with me from the start. This got my attention. He then followed up with a competitive price, which sealed the deal. In fact, my father came along for the trip, and Kyle now is likely to seal the deal on another car from the same trip. I can assure that Kyle Hill will be getting referrals from me in the future because of his straight forward, honest, low-pressure salesmanship. A++ for Kyle!!"
Bela V., Holland, PA (Fred Beans Hyundai)
"Thank you for building such a knowledgeable and gracious team at Fred Beans VW in Devon. My daughter purchased a 2007 Rabbit in Thousand Oaks, CA, and returned home last month and needed to do everything required by Pennsylvania to transfer registrations, including an inspection.
From my contact with Mercedes, who is friendly, confident, and a true ambassador for you, and who followed up with a personal phone call, to Mercedes (again) and Phil who came to my rescue when I cut my finger on a stray piece of metal in the new restroom (it has been taken care of). I may actually join your AutoRewards program! I believe it was Ryan who washed my car and then volunteered to remove my California plate from the front of the car while we chatted about California. Then, Donna came running out because I left my Starbucks on her desk.
All considered, my first impression of your dealership is wonderful and I will be happy to tell as many people as I know. Your client waiting room is cheerful, and I used your wireless service. Now I know I can drink coffee and eat popcorn while I wait; however, the car was ready and waiting within the estimated time.
Thank you, Fred Beans and the team at Fred Beans Volkswagen."
Nan P.K., Wayne, PA (Fred Beans Volkswagen of Devon)
"Dear Mike, I wanted to drop a note to again express my gratitude for your help and patience with me, regarding my recent problem with my SRX. Not only did you do your job, which is what we are all paid to do, you went above and beyond to make me feel that I was in the best hands I could be. You were very professional, with that special touch of human kindness which is very rare these days. Mr. Beans should be thankful he has someone like you to take care of the people who come to his establishment to buy vehicles.
Again thank you for all your help. Hopefully in the future I will not have any problems with my car, however, I will be at ease knowing you will be handling it for me if I am."
Maria V., Telford, PA (Fred Beans Cadillac/Saab)
"I shopped a few dealerships before deciding to come to Fred Beans, and in doing so it helped me appreciate the professionalism, friendliness and helpfulness of my Internet Salesperson, Glenn Davis. He is not a pushy salesperson, yet he is there to answer any and all questions for his customers. I truly appreciated his time and the attention that I received when I bought my car."
Mary K., Souderton, PA (Fred Beans BPG of Limerick)
"I emailed many dealerships in the area and Bob was the ONLY one to respond in a timely fashion with all the information that I required. I am more than disgusted with most of the other dealerships in the area and how many had placed me on their automated mailing lists without answering my questions. If you had the automobile that we require, we surely would have made the purchase from your dealership solely on the basis of Bob's information. Thanks!"
Amy B., Bucks County, PA (Fred Beans Dodge Chrysler Jeep)
"I had spoken to another internet sales person previously and almost took my business to another dealer. Antonia call and was persistent, pleasant, accommodating, knowledgeable, and kind. I scheduled an appointment for Saturday at 2:30 and met with Lou Levine. Within 15 minutes I had made my decision to buy the car.
I want to thank Antonia and Lou for their commitment to the customer. I am a Fred Bean customer for life. As soon as I can I'll be back to get my wife into a new Fred Bean Nissan. Thanks again!"
Roy B., Chalfont, PA (Fred Beans Nissan of Doylestown)
On behalf of Heritage Building Group, I would like to send a note of recognition about Mike Kilgus.
Mike's service is continually excellent; his customer care is over the top, and he is always willing to go the extra mile.
Kudos to Fred Beans!
Susan B., Jamison, PA (Fred Beans Ford Lincoln Mercury Mitsubishi)
Just wanted to say thanks again to you and Fred Beans for the night at the movies. We all enjoyed the movie and appreciated the free tix!! What a nice way to show appreciation for your customers.
Also, the Sex and the City movie was awesome. Two theaters were going at once at midnight night and they were both packed. You have to see it!!
Thank you again. I'm sure I'll be running into you again somewhere!
Donna M., Doylestown Hospital (AutoRewards Member)