Average Score (347 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

347 Ratings

4.8 Average

Models
Types of Survey
Filter by

  • Theresa M.09-26-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Gary B.09-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Work completed on time and as quoted

  • Kathlene F.09-25-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • John I.09-24-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    My experience at Fred Beans VW was excellent. Dealing with Tom H and the management team was seamless ! Loving my NEW ID4 Pro!!!

  • June G.09-23-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Anthony D.09-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Great service!

  • Ray K.09-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    I don’t usually write reviews, but the service team at Fred Beans Volkswagen of Devon deserves recognition. Hands down, best in the industry! To be totally honest, I’m only buying Volkswagens moving forward.. and it’s entirely because of the service experience I’ve had here. Mike Tansey and his team go above and beyond every time. They’re not just knowledgeable and efficient—they genuinely care about the customer and the quality of their work. What really stands out is their honesty. They never try to push unnecessary products or services. Instead, they take the time to explain what’s needed and why, and they always make sure I feel confident in the decisions being made about my vehicle for the present and future. As an VW Atlas owner, I can say without hesitation that this team has earned my trust and loyalty. Thank you Mike, Solomon, and the entire service department! 🙏 You’ve set a new standard for what great service should be. Sincerely, Ray Kirby – VW Atlas Owner

  • Robin B.09-19-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    I feel that your employees are very honest and trustworthy - something you surely cannot say about all dealerships. I feel like they take care of me and genuinely care.

  • Jessica M.09-18-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Brian C.09-17-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    Friendly professional staff. Excellent communication, and service was done promptly.