Average Score (347 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

347 Ratings

4.8 Average

Models
Types of Survey
Filter by

  • Francis H.06-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Philip C.06-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Check in process was straightforward. Staff had smiles on their faces and were accommodating

  • Katrina P.06-24-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    Good service, but pushed an oil change after only 2300 miles.

  • Joyce N.06-23-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Recall service was completed timely. Was offered to get my inspection done at the same time.

  • Joseph Z.06-21-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

    Personalized attention

  • Richard K.06-19-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Easy scheduling. Courteous explanations. Prompt and accommodating waiting area.

  • Michael C.06-19-2025

    TYPE:ServiceMODEL:PassatYEAR:2021

  • Joshua M.06-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Ciara G.06-17-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Very professional and kind people in service area.

  • Tiffany P.06-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Got Eve done and as pleasant and quick