TYPE:ServiceMODEL:Golf GTIYEAR:2024
Average Score (347 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2022
I just want to say that Fred Beans has been more than just a service provider; they’ve truly been about building and maintaining connections. Marc has been fantastic. He called us to explain what needed to be done, and with our previous experiences, he has consistently met our expectations. I want to highlight that the day Marc called to service our VW, I was having a terrible day dealing with some frustrating deliveries. However, Marc not only took the time to explain exactly what needed to be done, but he also used the VW warranty to resolve the issues, surprising and delighting us. This level of care and transparency built a strong trust in both the brand and the Fred Beans team. Kudos to Marc! I’ll definitely recommend VW to anyone who’s interested. It’s rare these days to find someone who genuinely cares, and Marc doesn’t just care, he owns it. That quality is hard to find, and I want to thank you Marc, for your integrity, customer service, excellence, and professionalism. You truly made my day, and both my wife and I can’t thank you enough for taking such great care of us.
TYPE:ServiceMODEL:TiguanYEAR:2021
Very quick and efficient service. Answered any questions that I had and was thorough in explanation
TYPE:ServiceMODEL:ID.4YEAR:2023
Very clear about expectations for the service visit
TYPE:ServiceMODEL:TiguanYEAR:2018
I love that they’ll drop me off at my employer after I leave my vehicle with them and then they’ll bring it to me when they’re done
TYPE:ServiceMODEL:AtlasYEAR:2019
The staff was friendly, the service was quick and efficient and the waiting room was clean and comfortable. Thanks.
TYPE:ServiceMODEL:TiguanYEAR:2022
Speed and quality of service was excellent
TYPE:SalesMODEL:TaosYEAR:2025
TYPE:SalesMODEL:Jetta GLIYEAR:2025
TYPE:SalesMODEL:TaosYEAR:2025
A very pleasant experience.