Average Score (347 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

347 Ratings

4.8 Average

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  • Marc K.05-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    The team was very helpful in diagnosing the issue with my Atlas and getting it fixed.

  • Alison M.05-16-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    My service was completed quickly and efficiently.

  • Bryan W.05-15-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2025

    No problems

  • Mary S.05-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Samara S.05-14-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

  • Howard B.05-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Michael C.05-12-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2025

    The service staff was warm and friendly. They listened to my explanation of the infotainment system issues and found an issue with it and ordered the correct part to fix it. I can back after the part came in and it was installed quickly and I was back on the road.

  • Casey H.05-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    I happened to be in the area and I thought ti drive in and ask if I can do a walk-in service order. The service manager and associate were very accommodating and kind. When I purchased the car, the sales manager was wonderful.

  • Frederick P.05-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Fred Beans service department does a great job to my car when needed

  • Jessica M.05-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Eddie Pritchard is the best!