Average Score (347 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

347 Ratings

4.8 Average

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  • Joan D.05-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Mary J.05-12-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Delphine C.05-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    The video/image capture is helpful and encouraged. Service rep helped to reduce overall cost by matching a 10% coupon and deducting this amount from the total. I had the careful eye and the loud mouth to assure this was done. Quality of technicians and knowledge of internal electronics is high. Car drives much better since going in for a required/suggested 80,000 mile check up.

  • Bryan W.05-07-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

  • Brian M.05-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Gregg R.05-05-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Excellent service!!

  • Mike W.05-02-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Quickly handled and met all my needs.

  • Bruce W.05-02-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Jennifer G.05-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Jennifer G.05-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    I needed to get my car in for service immediately. It had a serious issue and we could not drive it safely. They were able to accommodate us the very next day and solve the problem.