Average Score (347 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

347 Ratings

4.8 Average

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  • Wes V.04-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Very easy and fast process

  • Gabrielle D.04-10-2025

    TYPE:SalesMODEL:AtlasYEAR:2024

    Fred Beans VW provided information about pricing and availability up front when asked without any aggressive “you must come in to the dealership before we tell you anything”. Tom Holmwood was a pleasure to work with! As well as Chris, BJ, and anyone else I worked with during the buying process.

  • Robert S.04-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Solomon was polite and professional. When the dealership wanted to upsell me on alignment and tire rotation, he calmed me down and still had the tires rotated and balanced at no charge.

  • Martha C.04-08-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Service team was very friendly and helpful.

  • Casey H.04-07-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Mark was very intuitive to my needs and the request I had for my Atlas.

  • Andrew B.04-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Wayne H.04-05-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Excellent customer service,very very helpful when showing my wife and I all the new features on my ID-4 very patient when showing two senior citizens,great customer service

  • Kareemia P.04-04-2025

    TYPE:SalesMODEL:AtlasYEAR:2024

  • Michael C.04-03-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

  • Jason D.04-02-2025

    TYPE:ServiceMODEL:TaosYEAR:2022