Average Score (347 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

347 Ratings

4.8 Average

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  • Kathleen W.03-31-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • John S.03-30-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Work was done quickly and well. No problems.

  • Tim R.03-29-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Extremely helpful staff, and prompt service.

  • Heidi T.03-27-2025

    TYPE:ServiceMODEL:GolfYEAR:2019

    Every time I have service done here, they try to upsell me.

  • Brian F.03-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Really great service. They communicated with us the entire step of the way and made everything very convenient for us. Will definitely recommend.

  • Siera N.03-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    The customer service I experienced at Fred Beans VW was top tier from the receptionist (Ms. V is always a pleasure to see & speak with) to the workers walking about the dealership. Very friendly and welcoming.

  • Justin B.03-26-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Douglas B.03-24-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

  • Patricia H.03-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Prompt and professional service from all employees in the service department, including the driver who dropped me off at my office and picked me up again at the end of the day.

  • Kelly B.03-22-2025

    TYPE:SalesMODEL:TiguanYEAR:2024