Average Score (347 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

347 Ratings

4.8 Average

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  • Susan S.03-19-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Caitlin Dunlap did a fabulous job! Made the process easy and efficient.

  • Stephen B.03-17-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Easy scheduling, easy registration. When I arrived I was greeted in a very friendly manner and I only waited for 45 minutes for the inspection to be done.

  • Stephen G.03-17-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Service Advisor Marc Freilich makes sure car is serviced appropriately and provides loaner for extended duration service upon request ( I wait for just an oil change ). Always a pleasant experience.

  • Mitchell P.03-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Excellent service; friendly staff

  • Andrew M.03-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Debra P.03-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Caitlin D.03-11-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Friendly service. Quick turnaround time. Great communication.

  • Kevin K.03-11-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Bought a certified used vehicle at the Fred Beans Doylestown VW location. Within 2 weeks the remote start wouldn't work. Took it to the Devon location for diagnosis and service They diagnosed the problem, updated the software and the problem was solved. Had an 8 o'clock appointment and they were calling me by 11 to tell me the problem was resolved. Very efficient operation at Fred Beans VW of Devon.

  • Kathy B.03-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    I leased my car in Feasterville PA but I live in Berwyn PA. There is a dealership in Devon about 5 minutes from my house. I called to set up an Oil Change ( a reminder came on my car that I needed one plus needed a car inspection. I spoke with Marc at the Devon Service Department. He was most professional and immediately told me there would be no problem scheduling. I brought my car in Saturday March 8th...the oil change and inspection were done promptly while I waited(total of about an hour. Marc was at the desk and was wonderful. A great experience!

  • Lauren A.03-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    great service and very friendly!