TYPE:ServiceMODEL:TaosYEAR:2023
Average Score (347 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
Fast and courteous service.
TYPE:ServiceMODEL:TaosYEAR:2024
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
TYPE:ServiceMODEL:AtlasYEAR:2022
Clearly communicated the repairs needed and timing for completion
TYPE:ServiceMODEL:AtlasYEAR:2024
Excellent communication and quick service.
TYPE:ServiceMODEL:ArteonYEAR:2023
As always, it was an outstanding experience.
TYPE:ServiceMODEL:TiguanYEAR:2024
Nice people and great service
TYPE:SalesMODEL:TiguanYEAR:2025
TYPE:ServiceMODEL:ID.4YEAR:2023
The person who made my appointment said she would tell them everything that I needed, but when I arrived, none of it was noted, so I had to repeat it. I also came in for my 20,000 mile checkup with 19,500 miles on my car. But they said they could only do the 30,000 mile checkup because I had gone over the time limit for the 20,000 check. That just doesn't make sense. They did a good job with the actual car work. However, no one seems to be able to explain to me how to do an over the air update that I have been waiting on for awhile (3.5.1 and 3.5.2). No one could answerr when I would be getting the Tesla adapter for charging either.