TYPE:ServiceMODEL:ID.4YEAR:2023
Excellent Service, loaner car provided and they kept me updated on the repair status.
Average Score (347 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TaosYEAR:2022
TYPE:ServiceMODEL:TaosYEAR:2024
Excellent customer service from start to finish. Getting an appointment was easy and accommodating, the drop off procedure and shuttle ride was smooth and the staff was knowledgeable and friendly. The service to my car was completed in a timely manner, and all services and repairs were done well. Pick up was smooth as well, receptionist was very helpful, and friendly.
TYPE:ServiceMODEL:TaosYEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2024
The service manager is always helpful explaining what needs to be dine, etc. he (Mark) is always courteous and friendly
TYPE:ServiceMODEL:Golf GTIYEAR:2022
Your pricing for basic service is outrageous. $189.99 for an oil change on a vehicle with a 4 cylinder motor that doesn’t even include a tire rotation? LOL
TYPE:SalesMODEL:JettaYEAR:2025
Eric and Tom found the silver Jetta I was interested in. Within the week, I purchased the car. The customer service is truly exceptional. That is why I am a long time VW fan!
TYPE:SalesMODEL:TiguanYEAR:2024
The staff was friendly and kind.
TYPE:ServiceMODEL:TaosYEAR:2023
TYPE:ServiceMODEL:ID.4YEAR:2024