TYPE:ServiceMODEL:GolfYEAR:2018
Excellent service all around.
Average Score (347 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023
Easy to get apt. Quickly and service completed quickly
TYPE:ServiceMODEL:AtlasYEAR:2018
Excellent customer service.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
TYPE:ServiceMODEL:Golf GTIYEAR:2024
TYPE:SalesMODEL:TaosYEAR:2025
I gave Fred Beans of Devon VW 5 stars because every step of the process was seamless and customer-focused. From my initial chat inquiry, Jake Bunting provided prompt and clear information, offering the best price available and making sure all my needs were met. He even went the extra mile by arranging for a driver to pick me up and take me to the bank, which was incredibly convenient. Once at the dealership, Jake took the time to walk me through the test drive, demonstrate key features, and assist with setting up Android Auto and the VW app. Additionally, the finance process was straightforward and transparent, with no pushy upsells—just clear, honest service. This level of professionalism and genuine care made my car-buying experience truly outstanding.
TYPE:ServiceMODEL:JettaYEAR:2025
Mark Freilich is a very good customer service pro and I enjoy dealing with him
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
TYPE:ServiceMODEL:JettaYEAR:2019
The service was quick and efficient and the team at Fred beans Volkswagen are always welcoming and professional.
TYPE:ServiceMODEL:ID.4YEAR:2021
50K checkup for our ID4 was done efficiently while I waited. Mark had good communication throughout the process.