Average Score (347 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

347 Ratings

4.8 Average

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  • Eric C.02-03-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

  • Ronald W.02-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Pleasure to work with Mark. Makes sure my concerns are reviewed.

  • Scott S.01-29-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

    I WALKED IN ON A BUSY DAY AND THEY WERE ABLE TO TAKE CARE OF IT.

  • Valerie S.01-29-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    The 20 000 mile inspection was thorough The car has had an issue with the door making a creaking noise upon closing since the day I bought it. When I asked to have it repaired the part was not available ( in 9/24 for inspection) The part was available this time 1/25 and does not make make the noise so far

  • Arthur M.01-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Fast and thorough service. Clear communication.

  • Richard P.01-27-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Richard K.01-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Easy to schedule. Efficient service. Comfortable accommodations while waiting.

  • Brandon H.01-25-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Richard S.01-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Efficient, thorough, friendly service - could not possibly ask for any better experience.

  • Harvey M.01-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022