Average Score (324 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

324 Ratings

4.9 Average

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  • Laura S.01-17-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

    Eddie and team were great to work with. They made the process quick and easy, ensuring that I could get the car I needed in a timely manner. I definitely enjoyed working with this team and would do so again!

  • Bradley G.01-17-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Ciara G.01-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    The staff at Fred Beans are very attentive to my needs.

  • Thomas D.01-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    I have now bought 4 cars from Fred Beans Devon. Sales folks are nice, service great, just lacking the electronic copy of everything I signed loan docs etc......

  • Blake E.01-15-2025

    TYPE:ServiceMODEL:Golf SportWagenYEAR:2018

    The experience with multiple staff members was very frustrating. I was not treated respectfully by two in particular despite being a long standing customer (over 7 years). I am currently deciding if I need to take my business elsewhere.

  • Thomas E.01-15-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Excellent experience. Very timely and efficient service and staff were very courteous and professional.

  • Christopher R.01-15-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

    Jake made the whole process quick and easy. I felt like I was in and out in my new car in a heartbeat!

  • Lyda H.01-13-2025

    TYPE:ServiceMODEL:GolfYEAR:2019

    Consistent excellent service.

  • James W.01-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Michael H.01-12-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Jake in sales was so great to work with and made my first time buying a new car much more comfortable.