Average Score (324 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

324 Ratings

4.9 Average

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  • Cheryl S.12-09-2024

    TYPE:ServiceMODEL:ID.4YEAR:2021

    It’s a minor thing but I would have liked to talk to the person working on my car to explain more clearly what I wanted to have adjusted on the rear passenger door. At present it is sitting proud to the surrounding surfaces whereas it should be flush. I mentioned it but it doesn’t appear to have been done and it simply means having to return. It isn’t a hardship but I do live a ways away and it takes time.

  • Claudia G.12-06-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Excellent service as always!

  • Thomas F.12-05-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Excellent service!

  • K F.12-03-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

    5 stars because honest timely a n d helpful mark freilick best!

  • Patricia G.12-02-2024

    TYPE:ServiceMODEL:Jetta GLIYEAR:2019

    Great service, fixed the issues with the car without any further problems

  • Brian C.12-02-2024

    TYPE:SalesMODEL:JettaYEAR:2025

    Great customer service! Dealership was friendly and professional!

  • Thomas L.12-02-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Pricing up front, friendly people, easy appointments with an hour wait time. No details given for tires, brakes, etc.

  • Matt P.11-30-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Excellent prompt service at this dealership.

  • Joanne S.11-30-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Jewel A.11-30-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022