Average Score (347 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

347 Ratings

4.8 Average

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  • James C.11-26-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Joan D.11-24-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Excellen communication.

  • David C.11-23-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    The vehicle needs were explained clearly. The service was efficient, and we were kept informed of their progress. Good experience. Vehicle runs well.

  • Amanee S.11-21-2024

    TYPE:ServiceMODEL:ArteonYEAR:2020

    My service was great! The service techs took care of my car in such a timely manner. I thoroughly enjoyed the fact that Marc provided me with real time updates!

  • Kathleen H.11-19-2024

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Janice B.11-17-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Rachel H.11-17-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Joseph A.11-14-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Friendly, quick service. No surprises with billing, exactly as stated on website when scheduling. Clean waiting area.

  • Christopher C.11-13-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Sonata A.11-11-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

    FB VW was doing right by hiring the right person for the jobs!!!