Average Score (324 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

324 Ratings

4.9 Average

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  • Carlos G.11-07-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Janie D.11-05-2024

    TYPE:ServiceMODEL:PassatYEAR:2019

    Your staff is very friendly and hospitable.

  • Michael F.11-05-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    Everyone I spoke with at Fred Beans was helpful and professional. They spent more time than I expected working with me through a difficult situation. They took the time to walk me through extended warranties and additional coverages. They spent time with me in the car helping me become familiar with features. The document signing process was great. I received the intro videos for the Atlas before I picked it up and was able to review them and download the MyVW app. Jake, BJ, Ed, Eric, and Hezekiah were all helpful and friendly.

  • Matt R.11-05-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Evgeny P.11-04-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Mitchell P.11-02-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Took us with limited notice and executed our repair well and in very reasonable time frame.

  • Anthony K.11-02-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Thomas H.11-01-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Jennifer H.11-01-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Joyce N.10-29-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    I was able to order mats for my new Atlas. Although not in stock, they were in the next day and I was able to have them installed.