Average Score (347 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

347 Ratings

4.8 Average

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  • Gregory M.08-22-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    the staff was very welcoming and helpful

  • Solomon R.08-21-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

    Excellent communication and friendly stuff. Highly recommended to get your VW serviced here

  • Michael H.08-20-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    The service experience was exceptional. The technical expertise was courteous and professional. The entire staff made me feel very comfortable the whole time.

  • Nicole L.08-18-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Issues with the car were not resolved same-day and had to make a service appointment to get everything working properly. App not working, not recognizing the VIN and service lights were on.

  • Ronald W.08-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Friendly service and good technicians.

  • Melinda M.08-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Gary B.08-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    In and out. There is no time wasted dropping and picking up. Nice staff

  • Deepchandra B.08-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Excellent.

  • Angela F.08-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Lack of communication with service . Part was suppose to be order in February was never ordered . Came back 2 times

  • Rosemary L.08-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Pleasant, professional and speedy service