Average Score (347 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

347 Ratings

4.8 Average

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  • Mikhal M.08-11-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Great check in . Fast and helpful

  • Eileen A.08-11-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    They were fast and efficient and got me in and out

  • Gregory C.08-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Every I bring my car in for service, it is done in a timely matter and very efficiently! We are always happy with Fred bean VW

  • Nagwa A.08-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Adam C.08-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • John P.08-07-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    The whole team at Fred Beans was fantastic. They went above and beyond to help me find a place to work while I waited for my vehicle.

  • Deborah F.08-07-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Matthew B.08-07-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Hobart R.08-05-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Zero… great service!

  • Jaspreet S.08-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Originally brought my vehicle in for a tire replacement due to a nail in the tire and the service advisor decided to complete my complimentary oil change/maintenance which should have been completed at 30,000 but was completed a bit early at 26,000 miles. Unfortunately, the oil was shorted during the routine maintenance check and I had to come back to get a quart of oil added into the oil pan. Ed, Marc and Soloman were helpful and courteous enough to due a complete check and add the quart of oil, free of charge. I appreciate Ed taking the time to explain the situation and offer a face-to-face interaction rather than dealing with it over the phone.