Average Score (347 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

347 Ratings

4.8 Average

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  • Matthew P.08-04-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    The individual I work with (Anthony) was very professional. If I were to buy a vehicle here in the future I would ask for him by name to help me with this

  • Felicia P.07-31-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Easy in and out. I'm glad I had the warranty which covered the break replacement my car needed.

  • Adam P.07-30-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    Took car in to fix 2 safety recalls and 10000 mile service. It took 3 calls to schedule an appointment before the service manager returned my call to help. Car was in service for 1.5 weeks. Car did not interface with APP when it was returned

  • Andrew O.07-30-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    The experience was top notch from beginning to end. We've worked with other dealerships and not gone through with a purchase simply because we didn't feel welcomed and appreciated. Fred Beans knocked it out of the park and got us in a car we love.

  • Ashley V.07-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Everything was fine as I only went in for an oil change and a state inspection but left with a long list over $2,000 of repairs they “recommend” for a 2021 car with 50,000 miles….. I felt scammed and they were trying to take advantage of me and make a decision quick on what I needed to get repaired. I would value complete honesty and not just a way to try and take my money on things I know I do not need.

  • Michael S.07-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Excellent customer service

  • Seif A.07-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Carmelina C.07-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    All great !

  • Sean F.07-27-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

  • Taylor H.07-26-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Seamless process, worked with us to close the sale quickly. Knowledgeable and friendly staff. All around good experience.