Average Score (347 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

347 Ratings

4.8 Average

Models
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  • Erik S.07-25-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Gary C.07-23-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

  • Kelly W.07-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Quick and efficient service with easy online scheduling. Repaired recalls as well as inspection and oil change.

  • Michael C.07-21-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    The service manager was ready and the appointment was on time. Everyone was courteous and friendly. The services needed were done correctly and on time. I needed some additional help with pairing my phone and that was taken care of immediately.

  • Daria E.07-21-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Great customer service

  • Kathleen L.07-20-2025

    TYPE:ServiceMODEL:GolfYEAR:2020

    Service was fairly prompt and the recommended additional services were reasonable.

  • Roland A.07-18-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

    Excellent service as always

  • Thomas H.07-17-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    They were able to repair the car quickly.

  • David H.07-17-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2018

    Work was done quickly and properly. Only downside is that the price for the service was more than what the website shows, but the advisor did warn me of that before I authorized the work.

  • Jennifer G.07-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Marc is always so friendly and helpful. He resolves any problems with my vehicle right away